Identity Protection

Identity Protection  


Fraud continues to be an issue that many Americans may face. Resolving issues of fraud or identity theft can take weeks, or even months. But thanks to your employer, you have access to PrivacyArmor, the industry-leading identity protection service that alerts you at the first sign of fraud. Get alerts for credit inquiries, accounts opened in your name, compromised credentials, financial transactions, and more. Enrolling your family extends that protection to anyone in your household.


In the event of fraud, you won’t have to figure out what to do—a dedicated team will fully manage and restore your identity.


Start monitoring and protecting your identity.

Enroll online through our secure website.

Tell Me More

PrivacyArmor Pricing

  • $7.95 per employee per month
  • $13.95 per family per month

Contact Us

We're here to help! Please contact us in whatever manner is most convenient for you.

Mercer Voluntary Benefits
12421 Meredith Drive
Urbandale, IA 50398
 M-F 8a-5p CT

How It Works


Answers about the plan, including eligibility, options, enrollment, customer service and more.

  • Who is the provider?

    InfoArmor is the industry leader in proactive identity protection. For 10 years, they have been at the forefront of fighting the ever-evolving threats of identity theft and data breaches.

  • How can this help me?

    InfoArmor leads the identity protection industry with PrivacyArmor®, a proactive monitoring service that alerts you at the first sign of fraud and fully restores your identity. You can get assistance from certified Privacy Advocates at any time, seven days a week. 


    You’ll get access to great features such as dark web monitoring, financial transaction monitoring, social media reputation monitoring, and more.


    For a copy of the full policy, please contact InfoArmor at 1-800-789-2720.

  • Who is eligible?

    You and your family members are eligible.


    Employees must be benefits eligible to enroll.

  • When can I enroll?

    Enroll now to protect you and your family from the hours of painstaking phone calls, mailed reports, fees, and the heartache of identity theft. Once you enroll, you can log in to your online portal to activate credit monitoring and view identity alerts, verify your account information, and add protection for your family. You can also check your credit score, connect social accounts for monitoring, and more.

  • What if my employment status changes?

    If you leave or retire from your current employer, you can continue your coverage without interruption, subject to applicable law and the policy’s terms and conditions. Although payroll deduction will no longer be available, you can opt for direct bank account deduction, credit card billing, or home billing. Higher rates may apply.

  • My bank/credit card offers identity protection. Why would I need PrivacyArmor?

    PrivacyArmor invests considerable resources into developing and advancing identity theft technology, and spends hours learning how identity thieves work. This means that PrivacyArmor identity protection service is far broader and more comprehensive than a bank or credit card, which is usually based only on credit. Not only does PrivacyArmor monitor it all, but also fully manages and restores your identity in the case of fraud, which means you do none of the legwork. Finally, a $1 million identity theft insurance policy means you don’t have to cover the costs of recovering your identity.

  • Is it safe to give InfoArmor my information?

    InfoArmor’s comprehensive information security policy applies to all of its employees, consultants, contractors, and vendors:

    • Your information is stored solely in an encrypted data center on non-public networks behind firewalls using network address translation and address control lists
    • Security protocols enable only a limited number of professionals to access data on a need-to-know basis
    • All facilities utilize the latest security measures, as well as state-of-the-art surveillance and alarm systems

    If you have any questions about this identity protection service, you can contact InfoArmor at 1-800-789-2720.


InfoArmor’s PrivacyArmor benefit is available to United States citizens residing in the country. All ages are welcome and there is no age limit for children to enroll. (i.e., infants all the way through older children away at college or similar (18+) or still living at the home may be enrolled.) Family is defined as children, as well as any other individuals living under the same household. Individuals may enroll at any time.

Mercer's Role & Compensation

Details of Mercer disclosure of the compensation.